Kangacare: 24/7 enterprise support for open source
Enterprise support for the open source you run on
Kangacare gives you 24/7 expert support for the open source software your business depends on. You keep the freedom of open source; we make sure there’s always an expert behind it.
Built for open source without a safety net
Kangacare is made for software that:
- has no enterprise edition
- has been forked from its original project
- comes with a vendor licence that has priced you out
Supported projects
| Category | Project |
|---|---|
| Secrets management | OpenBao |
| Event streaming | Apache Kafka |
| Database | PostgreSQL |
| Identity & access | FreeIPA, Keycloak |
| Messaging | Apache ActiveMQ Classic, ActiveMQ Artemis |
What’s included
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24/7 incident support
Round-the-clock access to engineers, with SLA-backed response times for critical incidents.
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Troubleshooting & root cause
Diagnosis, workarounds & root-cause analysis to get you back up & running.
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Expert guidance
Advice on configuration, architecture, performance tuning & best practices.
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Security advisories
CVE monitoring & impact assessment for the versions you actually run.
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Lifecycle & upgrade planning
Version roadmaps, end-of-life tracking & guidance for safe upgrades.
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Upstream liaison
We raise, track & follow up issues with the project communities for you.
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Compliance evidence
Documented support coverage for critical components in DORA, NIS2 & CRA audits.
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One contact, all projects
A single support desk for your whole open source stack, not one vendor per tool.
Need a fix in the code?
Code changes aren’t part of Kangacare. When an issue needs a patch or backport in the software itself, our engineers build it on a time & material basis, at your request. Where possible, we contribute the fix back upstream.
You run it, or we run it
Running it yourself? Kangacare backs your own team as its expert support line. Rather hand it over? Combine Kangacare with Kangarun for fully managed operations.
Why Kangaroot
Vendor-independent open source specialists. No licences, no lock-in; European expertise you can reach directly.